CenturyTel: personal touch, advanced communications

Contact Us

We're committed to delivering quality service.

Our goal is to provide personal touch by making it easy to contact us by phone or mail with your questions and comments. If you are contacting Customer Service please have your bill handy or if you contact us via mail include your name, address and account number. We look forward to hearing from you.

Contact us by phone

Customer Service
800.201.4099   Residential
800.201.4102   Business
800.809.1410   High-Speed Internet
888.872.7313   Dial-up Internet
800.201.4099   Wireless
800.824.2877   Repair
888.646.0004   Payment Arrangements
Contact VP of Customer Service

Security Monitoring Service
800.256.3352   Monroe, LA
888.926.1731   Shreveport, LA
888.585.8075   Lorain, OH
877.811.9000   Olive Branch, MS
888.505.7895   San Marcos, TX

Media Contact/
Corporate Communication

Media questions about your area?
Contact a representative

Government Relations/
Regulatory Contact

Regulatory questions?
Contact a representative

Corporate Headquarters

Contact us by mail

Customer Service
Attn: Customer Service
100 CenturyTel Drive
Monroe, Louisiana 71203

Attn: Billing
P.O. Box 6001
Marion, Louisiana 71260-6001